We're Here for Your Health.
You can contact our team of experts for appointment scheduling, requests for medical information, and any other questions you may have. Your health and safety are our top priority.
Transportation
Transportation
Outpatient Clinic Working Hours
Outpatient Clinic Working Hours
Saturday–Sunday 8:30 a.m.–3:00 p.m.
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Patient Information and Medical Procedures
Do I have to make an appointment for outpatient clinic visits?
Our emergency department provides uninterrupted service 24/7 without the need for an appointment. For outpatient clinic visits, however, we recommend that you schedule an appointment through our website or call center to minimize your wait time and ensure operational efficiency.
Which health insurance providers do you have agreements with?
Our hospital has official agreements with leading private health and supplemental health insurance companies, most notably the Social Security Institution (SGK). For the current list, please visit the “Affiliated Institutions”You can access it from the “” tab.
How can I access my lab test and radiology results?
To access your lab and imaging reports, go to the “E-Results”You can securely access it online by completing the necessary identity verification steps through the panel.”.
Can I choose the specialist I want to see?
Yes. Online appointment When conducting a transaction through our system or our call center, you can review our team of physicians in the relevant medical department and directly select the specialist you’d like to see.
What are the visiting hours and rules for patients?
In our inpatient units, visits are scheduled during specific time slots each day in accordance with clinical safety and infection control procedures. For more information, see “Patient Guide”You can access it from our page.".
Feedback
To help us improve the quality of our healthcare services and enhance our operational processes, please share your feedback, suggestions, and evaluations with us.
Emergency Medical Intervention Requirement
The Emergency Department at Özel Trakya Hospital is operational 24/7, featuring fully equipped resuscitation and treatment rooms and a team of experienced physicians.