Sarıcapaşa Neighborhood Atatürk Boulevard No:314
Edirne / Center

Hospital Quality Management Unit and Quality Standards in Healthcare

As Özel Trakya Hospital, we are committed to providing reliable and sustainable healthcare services that meet international standards in Edirne and throughout the Thrace region. The Ministry of Health’s Healthcare Transformation Program fully implements the quality management processes it initiated in our organization; patient safety, employee satisfaction and outstanding clinical success We are strengthening our focused corporate structure day by day.

Our hospital, as determined by the Ministry of Health of the Republic of Turkey, Healthcare Quality Standards (SKS - Hospital) Full accreditation in accordance with its guidelines has been granted.

Our Approach to Quality and Trust in Healthcare

We view quality as a dynamic process that is constantly evolving and improving. By closely following the goals of the World Health Organization (WHO), the guidelines of scientific authorities, and international medical standards, we continuously optimize our diagnostic and treatment processes.

The Cornerstones of Our Quality Management System:

A modern and transparent management approach that directly addresses regional health needs.

Monitoring clinical processes through measurable, verifiable, and sustainable data analysis.

Evidence-based medical practices from diagnosis to discharge.

Our Service Scope
and Our Quality Standards

  • Corporate Services: Systematic and disciplined quality management operations that integrate our entire administrative and medical staff.
  • Patient- and Employee-Centered Services: Protection of patient rights, patient privacy, maximum treatment safety, and an ergonomic and safe work environment for physicians and healthcare staff.
  • Health Services: Multidisciplinary monitoring of outpatient and inpatient care processes using field- and process-based medical approaches.
  • Support Services: Medical device infrastructure, sterilization, digital hospital solutions, and uninterrupted technical support processes.
  • Metric Management: Proactive risk management through regular monitoring of clinical performance and satisfaction metrics.

Quality Management Unit
Structure

Our Quality Management Unit operates on a 24/7 monitoring and improvement basis through the joint coordination of the Directorate of Quality and Human Resources, the Quality Unit Secretariat, departmental quality officers, and our expert health committees.

It proactively assesses the risks of medical errors that may occur during diagnosis, treatment, and care processes. It ensures the full implementation of protocols for patient identification, safe surgical procedures, fall prevention, and medication administration safety.

It aims to ensure that all physicians, nurses, and administrative staff at the hospital maintain their professional competencies. It plans and oversees on-the-job orientation programs, emergency drills, and periodic training focused on Quality Standards in Healthcare.

It monitors the physical resilience of hospital buildings, fire detection and suppression systems, and the continuity of technical infrastructure. It creates a safe physical environment by updating evacuation plans for potential disasters and emergencies.

It meticulously monitors the procurement and storage of blood and blood products under appropriate conditions, as well as cross-matching tests and transfer processes. By recording transfusion reactions in real time, it manages the safe use of blood in accordance with national guidelines.

It conducts active surveillance throughout the hospital to minimize the risk of healthcare-associated infections. It coordinates processes related to sterilization units, hand hygiene practices, isolation measures, and the prudent use of antibiotics.

It regularly monitors the radiation doses to which patients, healthcare workers, and the surrounding environment may be exposed in diagnostic and imaging units. It ensures the periodic calibration of equipment, the use of protective equipment, and compliance with international shielding standards.

It examines the clinical effectiveness of medical services, treatment success rates, and patient care outcomes through indicator-based analyses. In line with evidence-based medical practices, it identifies process deficiencies and develops continuous quality improvement projects.

It ensures that brain death determination and potential donor processes are carried out quickly and transparently, in full compliance with legal regulations. It works in coordination with coordination centers to raise awareness within the hospital and in the community about the importance of organ donation.

It organizes counseling services designed to instill awareness of proper breastfeeding practices starting from pregnancy in order to protect the health of mothers and infants. It implements national and international standards that prevent the use of breast milk substitutes and outline steps for successful breastfeeding.